Question 1

What forms of payment are accepted?

Accepted Answer

Baker’s Cay is a cash-free resort. We accept all major credit cards, contactless mobile payments, or room charge.

Question 2

What is your cancellation policy?

Accepted Answer

Cancellation policies may vary depending on the rate and dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, please call us directly or contact customer service via email. Alternatively, you can cancel your reservation online.

Question 3

Does Baker's Kay allow pets?

Accepted Answer

Yes, we are proudly a dog-friendly hotel, allowing dogs with a maximum weight of 100 pounds in-room and around the property. A $75 per night non-refundable pet fee will be applied to your stay, which covers up to two dogs per room. Stays over five nights will be charged a $150 deep cleaning fee every fifth night.

Question 4

When can I check-in?

Accepted Answer

You are welcome to arrive as early as you wish; however, we cannot guarantee your accommodations will be available for occupancy until the beginning of check-in hours, after 4:00 PM. Check-out time ends at 11:00 AM.

Question 5

What are your resort fees?

Accepted Answer

Guestroom rates are quoted exclusive of $49 Daily Resort Charge. To enhance your experience at The Cay, the following amenities and activities are included in the Daily Resort Charge: - WiFi in guestrooms and public areas; - Two (2) refillable bottles of PATH Water per room, per stay, refill stations located throughout the resort. Please help us conserve our precious resources!; - In-room coffee and tea service; - Nightly sunset ceremony; - Bicycles; - Kayaks and paddle boards; - Pool and beach lounge chairs, umbrellas and towels; - Fishing poles and bait for catch + release fishing from resort dock, 8am to 10am daily; - A wide variety of family-friendly weekly activities, including: Sing along to Local Live Music on Friday and Saturday nights in Dry Rocks, Catch some bubbles at our Friday Foam Parties, Enjoy the beauty of the night sky with S’mores & Stars on Thursdays, Munch on popcorn and candy at our Outdoor Movie Night, Don’t miss our spicy Taco Tuesday & Trivia Night at 3 PM. Some items are based upon availability or a first come, first served basis, and may have daily usage limits per person. Weekly roster of activities is updated seasonally, including many special holiday events, and is subject to change without notice. Daily Resort Charge is per room, per night, taxable at 12.5%.

Question 6

What is your smoking policy?

Accepted Answer

We are an environmentally conscious hotel, and as such, do not allow smoking inside public spaces or guestrooms, including balconies/terraces. Please ask the Front Desk agents for the locations of our designated outdoor smoking areas. A fine of up to $250 will be applied for smoking inside the property.

Question 7

Do you have accessible rooms?

Accepted Answer

Yes, read more about our accessibility rooms: www.bakerscay.com/accessibility/

Question 8

Is there parking for the guest?

Accepted Answer

Yes, both self parking ($10) and valet parking ($15) options are available for our hotel guest. The parking charge is per car, per night, taxable at 12.5%.

Question 9

Do you parking for electric cars (EV Parking)?

Accepted Answer

8 EV Chargers are also available, the cost is .29 cents per Kilowatt. Pay at charger with credit or debit card.

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